How to reach a coordinator

Request a Mission.

If you are seeking help with a veteran's final journey, this page shows what a coordinator needs to know and how to reach one. A veteran's service must be confirmed before a mission can be coordinated.

A request begins with family or authorized-party direction, then careful coordination with the professionals responsible for the cremated remains.

What a coordinator needs to know

  • Your name, relationship to the veteran or other authority to request coordination, email address, and phone number.
  • Service verification for the veteran (see accepted documentation at right).
  • The origin and intended destination, including each location's address and phone number.
  • The funeral professional or destination facility already involved, including its contact information.
  • Any access, safety, or handoff considerations that should be understood.

Mission requests involve private family and veteran information. Use the email link below. This website stores nothing and does not accept document uploads.

Mission workflow

What happens after a request comes in.

Every Honor Mission follows the same nine steps, from the first call to the closed record.

1

Mission request received

A family member, funeral professional, or authorized representative contacts Honor Mission Foundation.

2

Veteran status verified

Service is confirmed by DD-214, Veterans Service Officer confirmation, state representative, or other valid means.

3

Family contact established

A coordinator reaches the family or authorized representative and confirms their direction for the mission.

4

Receiving funeral home confirmed

The destination funeral home or facility confirms it will receive the veteran and agrees the handoff procedure.

5

Escort organization assigned

A qualified veteran organization along the route is assigned to carry the mission.

6

Mission brief distributed

Route, timing, contacts, standards, and handoff details go out to everyone riding or receiving.

7

Escort conducted

The veteran is accompanied the full distance, according to the approved mission plan.

8

Mission completion report

The escort team files an account of the mission, including distance, participants, and the final handoff.

9

Mission archived

The mission receives its permanent number and is recorded in the Honor Missions log for the family and the record.

See the Honor Missions log

Start a request

Tell us about the mission.

Email the shared mission request inbox and a coordinator will reply. Jay, Rebecca, and Cody can access it, so a request does not depend on one person's inbox. There is no form to fill in and nothing is stored on this website.

Email the mission request inbox

To help us move quickly, include what you already know:

  • Your name, relationship to the veteran, email address, and phone number
  • The veteran's full name, branch, and era of service if you know it
  • Where the cremated remains are now, and where they need to go, with each location's address and phone number
  • The funeral home or crematory involved, with its address and phone number if available
  • Any date that matters, such as a service or interment

A veteran's service must be confirmed before a mission can be coordinated, and availability depends on qualified volunteers. If your situation is urgent, say so in the subject line.